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Welcome to Alba Power’s privacy policy.

This privacy policy sets out how Alba Power uses and protects any information that you give Alba Power when you use this website. Alba Power is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. By using our website you agree to be bound by the terms of this policy.

Alba Power may change this policy from time to time by updating this page. You should check this page regularly to ensure that you are happy with any changes.

This policy was last updated June 2019.


Alba Power Limited (Company Number: SC257863) (collectively referred to as “Alba Power”, “we”, “us” or “our” in this privacy policy) is the controller and responsible for any personal data that you provide to us.

If you have any questions about this privacy policy please contact the following email:


Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where your identity has been removed, for example anonymised data.

We collect personal information that you give us when you access our website, this includes information that you provide when you fill out any forms on our website. As you interact with our website, we will automatically collect technical data about your equipment, browsing actions and patterns. We collect this personal data by using cookies and other similar technologies (please see below for more details about how we use cookies).

We collect the following personal information about you:

  • Name, e-mail address, address, job title, employer and telephone number;
  • your IP address and clicks on our website from your use of our online services; and


We will only use your personal data where the law allows us to. We need your information and use the information we collect about you:

  • to enable us to supply to you with products and services that you have requested;
  • to improve our products and services;
  • to help us with understanding more about how our site is used;
  • internal record keeping; and
  • for other purposes consistent with the proper performance of our operations.


We use cookies, pixels and tags (collectively “Cookies”) on our website in order to help improve our website and provide you with a more personalised web service.

Cookies are small text files, placed on your hard disk by a web page server. They are uniquely assigned to you, and can only be read by a web server in the domain that issued the Cookie to you.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

You can find more information about the individual cookies we use and the purposes for which we use them below:

  • _ga – This is a Google Analytics cookie and is used to distinguish users.
  • _gid – This is another Google Analytics cookie and is used to distinguish users.
  • _gat – This is a Google Analytics cookie and is used to throttle request rate.
  • _utma – This is a Google Analytics cookie and tracks the number of times you have visited our website.
  • _utmb and _utmc – This is another Google Analytics cookie and acts to calculate how long you have spent on our website in each session.
  • _utmz – This Google Analytics cookie tracks what search engine you have visited the site from and which search terms you used to find our website.

For more information on the cookies please see:

In the event that you reject our cookie policy all Cookies will be disabled with the exception of necessary Cookies which are required for the website to run, however, these do not store or use any personal information.


Please be aware that the transmission of information via the internet is not always completely secure. Although we will do our best to protect your personal data, we cannot guarantee the complete security of your data transmitted to us electronically; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to restrict unauthorised access.


We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.

To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements.

In some circumstances you can ask us to delete your data: see your legal rights below for further information.


You have the right at any time to:

  • ask for a copy of the information about you held by us in our records;
  • require us to correct any inaccuracies in your information; and
  • request to have your information deleted.

If you would like to exercise any of your rights above, please contact us at

You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (


It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.


The information you provide to us will be treated by us as confidential and will be processed only by our employees within the UK/EEA. We may disclose your information to other third parties who act for us for the purposes set out in this notice or for purposes approved by you.


This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy of every website you visit.


Any changes we make to our privacy policy will be posted on this page.