Alba Power were very pleased to take part in an advertisement for Scottish Enterprise which featured in the Press & Journal on 16th January 2017.
Alba Power talked about their significant growth over the past few years and how exports have played a large part in this.
Around 70% of Alba Power’s business is now overseas and as well as workshops in Aberdeenshire, Alba Power has a base in Houston, Texas and a growing business providing field service engineers around the world.We are particularly proud of our field service policy that aims to get an engineer on site anywhere in the world within 24 hours of a call out.
Neil McKenzie, Director at Alba Power commented “Wherever our customers are based, we treat them the same. Our sales director Campbell Archibald travels the world, keeping in touch with existing customers and developing the relationships. We believe these face-to-face meetings are vital”.
Alba has a culture that encourages problem solving, long-term constructive customer relationships and fast response, with an emphasis on customer support.
Neil also paid tribute to the assistance the company receives from Scottish Enterprise in helping it to grow and expand into different parts of the world.